Patient Experience

The term Centers of Excellence (COE) is used broadly throughout the healthcare industry. Generally, a COE offers specialized programs within healthcare facilities that aggregate high concentrations of expertise and related resources centered on particular medical areas and delivered in a…

As a nurse leader at Illinois-based Carle Foundation Hospital for more than two years, Erin O’Neal always considered patient rounding part of her responsibilities. 

Some frontline workers at UCHealth were given wearable body sensors to track their health after receiving their COVID-19 vaccine, the Aurora, Colo.-based health system said Dec. 17.

The Children's Hospital at Dartmouth-Hitchcock in Lebanon, N.H., is utilizing remote-controlled robots that deliver iPads to patients for telehealth and communication purposes — an effort that has helped limit physician and patient exposure to COVID-19 and preserves personal protective equipment. 

Whether a patient suffers from paralysis caused by a traumatic injury or a disorder like Guillain-Barre Syndrome, or has limited strength and dexterity from a stroke or other condition, one common side effect is the loss of independence. What was…

With a host of digital tools and marketing metrics at your fingertips, it can be hard to know which ones matter the most. Tracking the following eight marketing metrics will help you stay on target for the budget and patient…

Experience matters. Now more than ever. Covid-19 and this time of great change vividly spotlights what matters most for health care team members, providers, patients, and their loved ones, and creates a rare—once-in-forever—opportunity for health care systems and leaders to…

Although it has struggled to keep pace with other industries in digital adoption, the healthcare industry can move fast when it must. The industry’s response to COVID-19 makes that clear.  Almost overnight, the healthcare ecosystem took action to provide care…

Digital display technologies currently deliver providers important, clinically relevant information and enable patients to navigate the hospital, watch television in their room and much more. But Ken Honeycutt, Samsung's senior business manager for healthcare displays, believes display technologies can do…

Digital display technologies currently deliver providers important, clinically relevant information and enable patients to navigate the hospital, watch television in their room and much more. But Ken Honeycutt, Samsung's senior business manager for healthcare displays, believes display technologies can do…