Patient Experience

A new trend in patient-centered hospital design centers on making spaces more welcoming and comfortable through natural light, Wired reported Jan. 5.

From self-driving cars to 3D printing, technologies that were once the stuff of science fiction are now becoming a reality. Healthcare has trailed many consumer industries in terms of innovation due to the complexities of human biology and regulatory constraints.…

Becker's has compiled a list of the best hospitals for patient experience in Alabama using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

Becker's has compiled a list of the best hospitals for patient experience in Alaska using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

From reviving the human experience for patients and care teams to increasing digital access, hospitals and health systems around the U.S. are continuing to elevate patient experience initiatives heading into the new year. 

Nearly one in three workers with health coverage provided by their employer is unhappy with their current plan, according to a survey from UnifiHealth.

Salucro Founder and CEO Clayton Bain discusses key findings from the 2021 Patient Payment Technology Report, and why it’s important to adopt patient engagement preferences and adapt your 2022 plans around them. 

Some Americans seek out physicians who have the same gender, sexual orientation or race or ethnicity to help improve their healthcare experience and eliminate potential care biases, The Washington Post reported Dec. 11.

Chicago-based American Academy of Hospice and Palliative Medicine announced Dec. 7 the development of two new patient-reported experience measures that assess the quality of care in terms of patients feeling understood and receiving desired help for pain. 

I've had the privilege of working to improve the patient experience in hospitals and healthcare settings for over 20 years. I've been part of teams that have successfully "moved the needle" year over year in challenging markets like Boston and…