Patient Experience

Nearly two-thirds of family members restricted from visiting COVID-19 patients admitted to intensive care units suffered from stress-related disorders three months after the hospitalization, a study published April 25 in JAMA Internal Medicine found.

Health systems that have real-time data on patients' financial situations and engagement preferences can customize interactions with patients around bill payment.

Older Americans are experiencing racial and ethnic discrimination that is taking a toll on their health, according to an analysis released April 21 by the Commonwealth Fund. 

Last week, I did something I haven't done in a long time. I went in person to a professional conference. The meeting was the "ElevatePX" conference sponsored by The Beryl Institute, an organization dedicated to advancing the human experience in…

Health inequities have risen to the top of healthcare leaders' agendas, and organizations across the country are trying to determine the most effective ways to tackle one of the key issues: barriers to care access.

Florida Gov. Ron DeSantis signed legislation into law April 6 that bars any healthcare facility in the state from restricting in-person visitation to patients.

Genomic testing has been used for years as a point solution in isolated clinical cases but is now increasingly viewed as a potential solution to health screening on a much larger scale.

Clinicians were less likely to report role misidentification while wearing role-identifier badges, a new study published in Mayo Clinic Proceedings found. 

Catch a flight recently? Odds are, you booked your tickets online. Visited a bank? There's a good chance you used an ATM. Just think about the last time you went to the grocery store: How long was the self-checkout line?

Despite 93 percent of patients reporting satisfaction with the service and expertise provided at rural health providers, price transparency and wait times created difficulties for some patients.