Patient Experience

John Collins has been president and CEO of Winthrop-University Hospital in Mineola, N.Y., since 2009. He has led the 600-bed hospital and nationally recognized healthcare professionals in embodying a culture of caring and a sense of community.

Cleveland Clinic's strategic priorities are patient safety, quality and patient experience, according to the health system's "2012 United Nations Global Compact Report: A Communication on Progress to our Community" (pdf).

Results from a Navigating Cancer survey show cancer patients have a strong desire for personalized tools and resources to manage their care.

Shaily Jain, MD, a gastroenterologist practicing out of Digestive Health Specialists in Washington, has written a column on the importance of women receiving colon cancer screenings.

The Beryl Institute kicked off its Patient Experience Conference 2012 yesterday in Fort Worth, Texas, with a video illustrating the role of every hospital employee in patient experience.

Nathan Tudor has served as CEO of Otto Kaiser Memorial Hospital in Kenedy, Texas since September 2010.

Stanford (Calif.) Hospitals & Clinics has announced it has received Magnet recognition from the American Nurses Credentialing Center for nursing excellence.

It's 2:30 p.m. on a Wednesday in a room called The Bistro, and people are quietly sipping tea out of china teacups and nibbling on pastries as they listen to a pianist performing.

Back in February, CEP America's Steven Kim, MD, emergency department medical director at Riverside (Calif.) Community Hospital had just completed the Surf City Half Marathon in Huntington Beach, Calif., when he noticed a fellow runner had collapsed.

The Beryl Institute announced it has released a "body of knowledge" of 14 separate domains and related objectives on patient experience and is seeking public comment on the framework.