Patient Experience

Training vendors that come into a hospital environment is an important part of patient safety planning, according to a recent blog post from IntelliCentrics.

 Toby Cosgrove, MD, president and CEO of Cleveland Clinic since 2004, is reportedly in consideration to become the next secretary of the Department of Veterans Affairs. VA Secretary Eric Shinseki announced his resignation last week amid criticism of VA management…

Methodist Dallas Medical Center's accredited cancer program was one of three in Texas to receive the 2013 Outstanding Achievement Award from the Commission on Cancer of the American College of Surgeons.

Marcia Friesen and Philip A. Feldstein of  Orthopaedic Advantage will lead an educational session on outpatient total joint replacements at Becker's  12th Annual Spine, Orthopedic and Pain Management-Driven ASC Conference + The Business of Spine.

Treating diabetic patients at a patient-centered medical home can cut overall medical costs by 21 percent in the first year, according to a new Independence Blue Cross study published in the Journal of Public Health Management and Practice Independence.

The term "high-value care" has become a staple in most healthcare conversations, but also many hospitals' marketing campaigns. Shouldn't high-value care be an implicit part of any healthcare organization? And what's more, how can consumers ever know the difference? Before…

How can your talent acquisition team help you to improve patient outcomes, reduce re-admissions, improve patient satisfaction and reduce costs?  Obviously, by bringing in transformational leaders, innovative physicians, and highly patient-focused nurses.  But what about nursing assistants?  Dietary staff?  Environmental…

In a comparative study in the Journal of Wound, Ostomy and Continence Nursing evaluating the effect of four different topical creams on skin hydration level, Mundelein, Ill.-based Medline's Phytoplex Nourishing Skin Cream produced a higher rate of moisture change than…

Improving customer relations is always a major goal of ambulatory surgery centers.  In an abeo blog post, Joy Burgess shared her ideas.

A study published in the American Journal of Quality Medicine finds inadequate access to primary care is a leading cause of emergency department use among Medicaid patients.