Patient Experience

ConnectiCare has opened a retail store in Manchester, Conn., to serve and assist their policyholders, reports CT News Junkie.

Pediatric hemophilia patients at Nationwide Children's Hospital in Columbus, Ohio, are participating in a pilot study to test a new virtual reality experience designed to engage children in an immersive virtual environment while they endure painful needle sticks during infusions.

Each year, a health system can encounter millions of inbound calls, which contribute heavily to the patient experience.

CMS' PFE Affinity Group was born out of CMS' Quality Strategy and aims to bring together all of CMS' engagement efforts to better coordinate and collaborate on engagement efforts, but the affinity group recently underwent a name change.

FormFast, a healthcare solutions provider, launched a new product designed to enhance patient engagement called FormFast Connect.

The following are three things to know about the growth of the global patient engagement solutions market, which is expected to reach $39.3 billion by 2024, according to a new report from Grand View Research.

When the dialysis program was established in 1966 at Rice Memorial Hospital in Willmar, Minn., it became one of the first such units outside of a metropolitan area in the state. From the beginning, patient relationships were a key focus,…

Even though healthcare organizations are continuously working to engage their patients in their care, many leaders don't believe their efforts are working: On average, healthcare leaders and clinicians believe just 34 percent of their patients are highly engaged, according to…

The metrics of patient experience are continuing to evolve as healthcare systems and the federal government work to accurately measure the experience, satisfaction and engagement of patients. The breadth of these metrics leaves room for supplementary assessments that can be…

In November, Stamford (Conn.) Hospital will offer families of patients "signature suites" adjoined to the patient's room and designed to replace hotel stays, according to the Stamford Advocate.