Patient Experience

As a surgical patient, which would you prefer?

At Danville, Pa.-based Geisinger Health System, Greg Burke, MD, an internal medicine physician and chief patient experience officer, aims to ensure the system's patients are treated with the same type of respect and attention comparable to that delivered to guests…

A new survey conducted by the Medical Group Management Association — a resource company for medical practice administrators and healthcare executives — found medical practices are focusing on patient experience in the era of value-based care.

Avizia, a Reston, Va.-based telehealth solutions provider, raised $6 million in funds to conclude the company's first significant round of venture capital financing at a total of $17 million.

New health reform, including the recent ruling of the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), has healthcare organizations navigating new reform requirements and needing assistance to tackle one of healthcare's biggest challenges: engaging patients and driving healthy…

In honor of breast cancer awareness month in October, a New Jersey health system is turning to Twitter to motivate patients to schedule breast screenings , according to Patch.com.

One of the more valuable books I have read in some time about healthcare is The Patient's Playbook by Leslie D. Michelson. It's not really about health reform or innovation or the future; instead it is a practical guide for patients…

Desert Regional Medical Center in Palm Springs, Calif., treated 14 patients involved in a tour bus crash Sunday that killed 13 and injured 31, Los Angeles Times reports.

How important is a culture of courtesy at all levels within an organization?

California's Office of the Patient Advocate has released the 2016-17 edition of its healthcare quality report cards on health plans and medical groups.