Patient Experience

I’ve long believed that my colleagues in the healthcare industry need to focus more on the specific needs of the patient to be successful as medical building owners and managers.

The Centers for Medicare and Medicaid Services (CMS) has made it clear patient experience will continue to play a critical role in the overall pay-for-performance government incentive payments.

With radiation dose a growing concern, medical physicists see a more prominent role in patient care

Akron (Ohio) Children’s Hospital’s Center for Patient Experience Innovation.The Center for Patient Experience Innovation pilots projects to enhance positive healthcare experiences for patients and their families as they move throughout the care continuum. Housed within Akron Children’s Rebecca D. Considine…

San Diego-based Rady Children's Hospital now allows children to ride in remote control cars on their way to surgery, according to NBC San Diego.

A woman was arrested Saturday at Nashville-based Vanderbilt Children's Hospital for allegedly trying to smother her 7-month-old son, according to Fox 17.

The continually increasing millions of individuals under Medicaid coverage, and rapidly growing rates of chronic disease amongst disparate populations, make comprehensive population health screenings and engagement programs more critical – and more challenging – than ever.

Guidelines on patient-provider communication remain outdated, despite rapid changes in the use of electronic communication technologies like email, according to a study published in Journal of the American Medical Informatics Association.

Fearful or confused patients may feel helpless and like they are negotiating for their healthcare, similar to how a hostage would feel, according to a recent study.

Consumers today have unprecedented power. Yet, while most industries are shifting their focus toward delivering more meaningful and valuable consumer experiences, healthcare continues to lag behind.