Patient Experience

As patients increasingly become agents in their own care, physicians must be the ones delivering this care — free from insurance company protocol, argues Peter Ronchetti, MD, president of Rochester, N.Y.-based Monroe County Medical Society in a Democrat and Chronicle…

When states accept medical aid-in-dying practices, physicians risk becoming complicit in covering up the failures of their profession — particularly allowing patients to die badly, Ira Byock, MD, palliative care physician and CMO of Torrance, Calif.-based Providence St. Joseph Health's Institute for…

Patients who felt their medical providers and staff were competent during a first visit were more likely to continue to visit the practice, according to a report by athenaInsight.

Our CEO, Kent Ivanoff sat down with Tom Salemi from Healthegy at the Digital Healthcare Innovation Summit in November to discuss challenges and solutions in patient billing. In this short video he discusses how patients are on the hook for…

In a recent blog post, IBM Watson Health sat down with Health Quest’s Kowsilliya Ramnaresh, PhD, Assistant Vice President, Practice Transformation for a quick Q&A. 

Research firm KLAS ranked Epic's MyChart as the top patient portal in its 2018 "Best in KLAS: Software & Services" report.

An online psychological support resource can reduce stress and offer significant improvements to self-assessed quality of life among cancer patients, according to a study published in the Journal of Clinical Oncology.

As the saying goes, a chain is only as strong as its weakest link.

Many of the most supported palliative care programs struggle to provide spiritual care for palliative care patients, an issue that has become more significant as patients have increasingly diverse religious beliefs and palliative care has moved to the outpatient setting,…

Only 34 percent of Americans express a high level of confidence in medical leaders today, compared to more than three-fourths of Americans in 1966, a mistrust that can have significant consequences during national emergencies and epidemics, The New York Times…