Patient Experience

A healthy patient might spend as little as 15 to 30 minutes with his or her primary care doctor during the course of a year.

Successful patient outcomes are the driver of success in functional medicine practices. These are three key areas practitioners must master with regard to their patients to ensure positive, life-changing outcomes.

Healthcare watchers and participants, including myself, often talk about the consumerism of healthcare.

Chief Nursing Officers predict continued challenges in nurse recruitment, staff morale, and even patient care due to shortages that they say are bad and likely to get worse, according to results of a recent survey of CNOs and other nurse…

U.S. News & World Report expanded its relationship with physician networking service Doximity to offer a tool that allows patients to schedule medical appointments while reviewing physician profiles on usnews.com.

The bariatrics program at Los Angeles-based Keck Medicine of USC offers a multidisciplinary approach to help patients attain long-term weight loss.

Bronx, N.Y.-based St. Barnabas Hospital created a pilot program to help lower noise throughout the facility, beginning in its three-north unit, according to News 12.

While some organizations may overlook the importance of their contact center in shaping the patient experience, it's an invaluable patient acquisition and retention touchpoint. Organizations should seize the opportunity to leverage the contact center to provide exceptional customer experiences and…

With an increasing number of patients on the hook for larger shares of their care expenses, and value-based care poised for deeper entrenchment in healthcare's financial landscape, achieving strong patient engagement is a nearly universal goal among providers and healthcare…

As patients take more control of their healthcare decisions — including where they receive care — hospitals and health systems are focusing on improving patient access.