Mayo Clinic rolls out first-aid voice skill for Google Assistant

Rochester, Minn.-based Mayo Clinic has released a first-aid tool, dubbed Mayo First Aid, for Google's voice assistant.

Mayo First Aid offers users advice on how to treat various conditions, such as fevers, spider bites or cuts. It also provides information on how to respond in select emergency situations — for example, if a user needs to know the steps for CPR.

Mayo Clinic initially launched the tool — which the health system created through a collaboration with Orbita, a provider of HIPAA-compliant voice and chatbot applications — on Amazon's Alexa voice assistant in late 2017.

Now, users of Google Assistant-enabled devices will be able to access the voice application, too. The user starts by directing, "Hey Google, talk to Mayo First Aid," and then will be prompted to ask their question.

"Expanding the delivery of Mayo Clinic content through more voice channels helps give consumers ready access to trusted health information where and when they need it," Sandhya Pruthi, MD, associate medical director of Mayo Clinic Global Business Solutions, said in a news release. "We're pleased to continue innovating with voice and exploring its value to enhance patient and consumer engagement."

Mayo Clinic also recently launched a web-based version of the voice application on the health system's website, where users can access the tool without Amazon Alexa or Google Assistant.

More articles on patient engagement:
More patients seeking care beyond the physician's office, survey finds
Healthdom to improve patient data access with Medfusion APIs
Hackensack Meridian Health installs indoor GPS to help patients navigate facilities: 4 notes

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