The award is sponsored by EngagingPatients.org, an online community dedicated to improving patient and family experience, and was conferred by NPSF’s Lucian Leap Institute and Taylor Healthcare, a marketing and healthcare communications company.
Iora Health was recognized for its program involving Dartmouth College employees, which changed the organization’s financing, business and staffing models to address the patient population’s needs and desires, according to EngagingPatients.org.
CHOP’s team was recognized for designing a new building, the Buerger Center for Advanced Pediatric Care, which hosts a large number of patients diagnosed with autism spectrum disorder. The teams actively involved patients and families in the design, planning, patient flow layout and construction of the building.
Judges also named three finalists for the award:
- Virginia Mason Medical Center (Seattle)
- CHOP’s patient and family experience and nursing leadership teams
- Signature Healthcare Brockton (Mass.) Hospital
“The National Patient Safety Foundation and the NPSF Lucian Leape Institute consider patient and family engagement to be critical to the delivery of safe care,” said Tejal K. Gandhi, MD, president and CEO of NPSF and president of the Institute. “The John Q. Sherman Award brings much-deserved recognition to those who are succeeding in this area and provides a channel for spreading their success to other organizations.”
