Hospitals with top patient experience ratings: Alabama

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Becker's has compiled a list of the best hospitals for patient experience in Alabama using the Hospital Consumer Assessment of Healthcare Providers and Systems scores from CMS.

The HCAHPS summary star rating is the average of the star ratings of the 10 topic-specific HCAHPS measures. The HCAHPS summary star rating combines information about different aspects of patient experience of care to make it easier to compare hospitals. Data was released Oct. 27 and are based on two quarters of data — July through December — rather than the customary four quarters. CMS says users should interpret the data with caution, "as they are based on fewer months of data, fewer discharged patients, and fewer hospitals than normal."

Hospitals included below either received four or five patient summary star ratings.  

Alabama's top-rated hospitals for patient experience: 

Athens Limestone Hospital (Athens)

Baptist Medical Center East (Montgomery)

Birmingham VA Medical Center (Birmingham)

Cullman Regional Medical Center 

Fayette Medical Center

Grandview Medical Center (Birmingham)  

Helen Keller Hospital (Sheffield)  

Huntsville Hospital  

Jack Hughston Memorial Hospital (Phenix City)  

Lakeland Community Hospital (Haleyville) 

Monroe County Hospital (Monroeville)

North Baldwin Infirmary (Bay Minette)

Prattville Baptist Hospital 

South Baldwin Regional Medical Center (Foley)

St. Vincent's-Birmingham

St. Vincent's-Chilton (Clanton)

Stringfellow Memorial Hospital (Anniston)

The East Alabama Healthcare Authority (Opelika)* 

University of Alabama Hospital (Birmingham) 


*The results are based on the hospital or facility’s data submissions. CMS approved the hospital or facility's extraordinary circumstances exception request suggesting that results may be impacted.

This list was updated with a data clarification Jan. 26. A previous version of this list included hospitals that received a patient-recommended five stars for patient experience.

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