Unflattering recordings by patients have landed a few physicians in hot water on social media, which has scared many clinicians away from embracing the technology. However, an open dialogue with patients about recording can actually yield mutually beneficial results. Increased recordings can help physicians fight malpractice suits and encourage shared-decision making for patients who want to review clinical encounters after they leave the physician’s office.
Visit recordings stand to gain support through greater industry regulation and agreed-upon standards for what situations when recording is and isn’t appropriate.
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