KLAS: Epic has the best patient portal — 9 vendors ranked

Research firm KLAS ranked Epic’s MyChart as the top patient portal in its 2018 “Best in KLAS: Software & Services” report.

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The annual report, published Jan. 30, is based on customer feedback gathered through nearly 2,500 interviews with payers and providers.

Here is how nine IT vendors’ patient portals compare. Vendors were scored on a scale of zero to 100.

1. Epic’s MyChart (89.9)

2. eClinicalWorks (85.2)

3. athenahealth’s athenaCommunicator (84.1)

4. Cerner’s HealtheLife (80.8)

5. Medfusion (75.8)

6. Allscripts’ FollowMyHealth (73.2)

7. Change Healthcare’s RelayHealth (71.7)

8. NextGen Healthcare (69.7)

9. Greenway Health (65.9)

Click here to download the full report.

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