App allows families to receive updates directly from OR at St. Louis Children’s

St. Louis Children’s Hospital now offers families of surgical patients access to a new HIPPA-compliant secure texting service that allows clinicians to update families in real-time from inside the operating room.

Advertisement

The children’s hospital is one of the first healthcare facilities in the St. Louis area to offer the app known as Electronic Access to Surgical Events. EASE works in the same manner as the text messaging services people use each day. With the app, families can receive texts, photos and videos sent by surgical staff. Short updates are sent every 30 minutes.

“Until now, the OR was somewhat of a black box to patient families,” said Pirooz Eghtesady, MD, cardiothoracic surgeon-in-chief, The Heart Center at St. Louis Children’s Hospital and Washington University School of Medicine. “Anything we can do to lessen the anxiety of parents, to reassure them, is a step in the right direction.”

More articles on patient engagement: 
Children’s Hospital of Wisconsin surgeons ‘operate’ on toys to ease stress 
Skype rehab program for breast cancer patients proves effective in study 
Dignity partners with Docent to customize care for expectant mothers

At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

Register to Attend Webinar

New language access rules are reshaping patient experience: Lessons from Denver Health and UnityPoint Health

Monday, August 10
12:00 PM - 1:00 PM CDT

Presenters: Dipak Patel, GLOBOTyler Gegen, MBA, FACHE, CPXP, UnityPoint HealthMaria Pamboukis, M.D. CPXP., Denver Health

Advertisement

Next Up in Patient Experience

Advertisement

Comments are closed.