In this episode, Dr. Scott Law, Co-Founder of Smile Doctors, joins the podcast to discuss Smile Express, remote monitoring and how technology is creating new ways to deliver orthodontic care. He also shares insights on managing patient expectations as technology…
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In this episode, Jeffrey Akers, PharmD, MHA, BCPS, CPEL, Vice President of Pharmacy Services at UC Health Corporate Pharmacy Services and Adjunct Professor of Pharmacy Practice and Administrative Sciences at the University of Cincinnati James L. Winkle College of Pharmacy,…
In this episode, Deborah Greer, MD, System Lead for Advanced Appeals and Settlements, Denials Management and Prevention at CommonSpirit Health, joins the podcast to discuss her 2026 priorities of consistency and capacity in healthcare operations. She also shares insights on…
In this episode, Mandy Richards, DNP, RN, APRN, ACNS-BC, NEA-BC, Chief Nursing Executive and President, Children’s Health, Intermountain Health, discusses strategies that have strengthened nurse retention, including leader check-ins, nurse leadership development, recognition programs and nurse residency programs that help…
In this episode, Holly DuBois, MD, Chief Medical Officer at Connections Health Solutions, joins the podcast to discuss the importance of upstream care and expanding access to behavioral health services. She also shares insights on using telehealth to address access…
In this episode, Tina Bennett, Chief Experience Officer at Yale New Haven Health, joins the podcast to discuss the growing need for human connection in healthcare and the importance of prioritizing the patient experience despite budget cuts. She also shares…
Healthcare organizations have more data than ever, but turning that data into insight can be a challenge. Perception, Pointcore’s data intelligence solution for healthcare, brings operational data together to create a clearer view of performance and opportunity. By combining healthcare…
It takes a lot to slow Anthony Hilliard, MD. At least physically. Three years ago, Dr. Hilliard, president of Loma Linda (Calif.) University Health and CEO of Loma Linda University Health Hospitals, was in a skiing accident that “literally snapped…
Kaiser Permanente is laying off 147 employees across several cities in California, the Oakland-based health system said in regulatory documents filed Sept. 21. The cuts span 16 locations in Alameda, Los Angeles, Orange, Riverside, Sacramento and San Diego counties, effective…
UChicago Medicine is using automation to move revenue cycle staff away from routine insurance and prior authorization tasks and into more complex cases that require human judgment. Matthew Kennedy, director of patient access and financial clearance at UChicago Medicine, discussed…