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1. Kaiser Permanente sued for $534M after patient’s cardiac arrest, amputations Full story
2. 41 health systems warn of MyChart ‘Medicare Kit’ scam Full story
3. Gen Z and Millennial patients are reshaping what healthcare websites must do. Findings here.

4. 7 ways Dolly Parton left her mark on healthcare Full story
5. 25 best metro areas for healthcare access, per Indeed Full story
6. 69% of patients want their health system’s urgent care — few use it Full story

7. 10 hospitals with shortest ED visit times, per CMS Full story
8. 10 hospitals with longest ED visit times, per CMS Full story
9. 34 new Epic features coming — and when Full story
10. 756 hospitals patients would highly recommend Full story

11. Mount Sinai marks 14th year as US Open’s healthcare partner Full story
12. Saint Agnes rebrands Full story
Becker’s Learning Opportunities
13. Ambient AI is supposed to give nurses time back — does the ROI follow? Nursing and virtual care leaders from Northwell, Mount Sinai, UC Davis and Reid Health make the case. Apply to join Becker’s IT + Revenue Cycle Conference, Sept. 14-17 in Chicago, as a reviewer here.
14. Tampa General’s chief experience officer on measuring contact center AI beyond call deflection — see which metrics matter in this webinar.
15. Automating routine finance work is the small prize. What AI changes next, here.
16. Becker’s late-August webinar lineup: patient safety, referral intake, AI trust and supply chain data. See the sessions here.
Apply to attend complimentary as a guest reviewer here! Opportunity exclusive to those directly employed by a provider organization.
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