Overall, 14 percent of respondents have visited an exchange website. Of those, 70 percent already have health insurance, mostly through an employer or through a government-sponsored program, and 58 percent reported visiting the exchanges to learn about them, rather than to seriously consider purchasing insurance.
When asked about the exchanges’ functionality, 29 percent said the exchanges are working well or fairly well, and 46 percent said they’re not working well, or not working at all. However, 56 percent of those who had visited an exchange website said the site was easy to use.
Responses were gathered from 1,504 adult Americans between Oct. 9 and Oct. 13.
More Articles on Health Insurance Exchanges:
Republicans Ask CMS for Exchange Enrollment Information
Few Exchange Options Could Lead to Insurance Rate Increases, Experts Say
Contractors: PPACA Marketplace Repairs Could Take Weeks
At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.