Mr. Zients has served as acting director at the Office of Management and Budget and as the nation’s chief performance officer, according to HHS. He will provide advice, assessments and recommendations as part of a “tech surge” intended to address the numerous technical problems that have plagued the federal exchange site since its launch earlier this month.
The errors include people not being able to create accounts on HealthCare.gov, dysfunctional drop down tools and the site crashing due to high traffic, issues that have frustrated consumers and drawn criticism from the Patient Protection and Affordable Care Act’s opponents.
In addition to Mr. Zients, the Obama administration is addressing the problems by bringing in experts and specialists from within the government, federal contractors and the tech industry, including veterans from top Silicon Valley companies, according to an HHS news release. The agency has not disclosed names of specific companies and experts other than Mr. Zients.
More Articles on Health Insurance Exchanges:
Contractors: PPACA Marketplace Repairs Could Take Weeks
Federal PPACA Exchange Site Needs Overhaul, Experts Say
HHS Acknowledges Design Flaws in Healthcare.gov
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
