MultiCare taps Microsoft for interoperability

Tacoma, Wash.-based MultiCare Health System collaborated with Microsoft to organize the multitudes of health data from sources including fitness trackers and phones.

One early benefit of the partnership has been streamlining medication reconciliation, increasing efficiency by 175%, Microsoft wrote in an Oct. 23 blog post.

"This was a really awesome opportunity to take a really painful process for our patients that often resulted in a delay of care — or in some cases, just a painful experience in the hospital — and automate it," said Bradd Busick, senior vice president and CIO of MultiCare, in an August news release. "The things that you can touch and feel and see are increased patient satisfaction and faster processing."

The 12-hospital system originally set out to facilitate data exchange with payers for its ACO that serves hundreds of thousands of patients. MultiCare built the program with Microsoft and its partner company, 3Cloud. After launching the interoperability solution in February, the health system experienced a cost savings of $50 per chart and a 65% drop in labor in the first three months.

Microsoft's other recent health IT data partnerships include Charlotte, N.C.-based Atrium Health and Chicago-based Northwestern Medicine.

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