Atrium to roll out AI 'copilot' across system

Charlotte, N.C.-based Atrium Health plans to expand the use of an artificial intelligence "copilot" across its system.

The technology is currently only available in primary care settings, according to an Atrium spokesperson. Atrium, with 40 hospitals and more than 1,400 care sites, was the first health system to use the new AI assistant from Microsoft subsidiary Nuance, according to an Oct. 10 Microsoft blog post. The technology, called the Dragon Ambient eXperience Copilot, generates clinical summaries from in-patient exams or telehealth visits in a matter of seconds before providers review and finalize the drafts in the EHR.

"In addition to providing high-quality patient experiences and elevating clinical efficiency, supporting clinician satisfaction and retention by enabling physicians and nurses to work at the top of their licensure is one of our top organizational priorities," said Matt Anderson, MD, senior vice president and medical director of virtual health for Atrium's parent system, Advocate Health, in a news release. "This type of scale and satisfaction is critical in the advancement of healthcare."

Atrium clinicians using the tool have already reported an increase in both the number of patients they're able to see and the amount of time they spend with them, Dr. Anderson stated.

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