The layoffs affected employees in back-office positions, such as billing and patient registration, according to the report. Layoffs affected those working at Providence’s headquarters as well as various hospitals throughout Washington, Oregon and Montana.
The move comes as Providence redesigns its revenue cycle function. In response, a Providence spokesperson said the health system has helped employees find new positions within Providence.
“We don’t come to this decision easily, and any time we redesign a function, it is extremely difficult because we know it affects our employees,” according to Providence’s statement. “Providence has the responsibility to continually find the best ways to not just deliver care, but to deliver a patient experience that includes the most efficient and coordinated service — all the way from scheduling an appointment to making a payment. This redesign and restructure was important so revenue cycle…could help reduce the cost of administrative functions, reduce variation in service and better coordinate with the implementation of our electronic health record system.”
More Articles on Hospital Layoffs:
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