I've worked with hospitals to improve patient satisfaction rates for years and we've seen that the first stop in the patient's journey – the call center – can set the tone for the rest of the experience.
HR
Cleveland Clinic is looking to hire 500 registered nurses at three job fairs over the next two months, according to a Crain's Cleveland Business report.
Three separate studies have found the Affordable Care Act hasn't caused employees to work fewer hours, according to The Washington Post.
Nurses play an integral role in the healthcare industry, providing care to patients and filling leadership roles at hospitals, health systems and other organizations.
The Service Employees International Union is denouncing Boston-based Partners HealthCare's plans to phase out medical services in Lynn, Mass., according to The Boston Globe.
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Registered nurses at Shore Medical Center in Somers Point, N.J., are considering a strike over staffing levels, as well as pay and benefits, according to a Shore News Today report.
Registered nurses at Redwood Memorial Hospital in Fortuna, Calif., have voted to join the California Nurses Association, part of National Nurses United, according to The Times-Standard.
National Nurses United, the nation's largest organization of registered nurses, has endorsed Vermont senator and presidential hopeful Bernie Sanders, according to Politico.
Taos, N.M.-based Holy Cross Hospital and the National Union of Hospital and Health Care Employees District 1199, a union representing healthcare workers at the hospital, reached an agreement this week on cutting hours for staff, according to The Taos News.
Healthcare consulting firm Coker Group announced in a press release its development of a clinical documentation program and a new leader to head up this effort.