In a recent blog, David Rowlee, PhD, Managing Director and Practice Leader for Integrated Healthcare Strategies outlines how your organization can measure employee engagement.
Editor’s Note: This blog originally appeared on Integrated Healthcare Strategies website.
For most healthcare organizations, building and sustaining a highly engaged workforce has become a foundational strategy of their human capital initiatives. During the last decade, the scientific case for creating a highly engaged workforce has continued to grow. In healthcare settings, employee engagement has been shown to powerfully predict and enhance an array of key outcomes including productivity and efficiency; innovation; revenue growth and profit margin; quality and safety; patient satisfaction; and clinical outcomes. In addition to its significant influence on business success and patient experiences, employee engagement also strongly predicts workforce stability—whether employees choose to stay with an organization or leave it to pursue other opportunities. The growing realization that engagement is indelibly linked to business excellence has led to a widespread focus on measurement. To determine how engaged employees are, healthcare organizations have increasingly turned to employee surveys as a method of quantifying and assessing the engagement levels of their workforces. Click here to continue >>
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