A new white paper from The Beryl Institute contends improving patient experience has financial implications that reach beyond reimbursement dollars, performance pay and compensation tied to outcomes. The paper examines the return on providing excellent service from financial, marketing and…
Leadership & Management
Healthcare presents a number of urgent challenges that executives can no longer afford to put off. I was considering what advice to give CEOs facing this brave new world when I heard a remarkable speech at the National Center for…
Although nearly 63 percent of physicians say their stress and burnout have increased in the past three years, only 15 percent say their organizations have done anything to help, according to a survey from Cejka Search and Physician Wellness Services.…
Innova Hospital San Antonio (Texas) has announced a name change to Victory Medical Center-San Antonio as well as the start of construction for a new surgical hospital.
CMS has postponed its planned Dec. 6 conference call on the Value-Based Purchasing program and will reschedule the call for an undetermined date, according to an AHA News Now report.
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Lisa Dawn Mack, former director of revenue cycle at Valley View Hospital in Glenwood Springs, Colo., has been arrested on allegations of embezzling from the hospital and another former employee, according to a Post Independent report.
The New York Department of Health has issued a report blaming hospital boards and management for the financial problems occurring at Brooklyn hospitals, according to a Wall Street Journal report. The panel recommended the state health commissioner assume power to…
The New Jersey Department of Health and Senior Services has released a report that recommends the state reopen Pascack Valley Hospital, a development that could boost the odds of the Westwood, N.J. hospital’s revival, according to a Pascack Valley Community…
Unionized nurses at William W. Backus Hospital in Norwich, Conn., have aired a television ad designed to speed up contract talks with hospital administrators on a new collective bargaining agreement, according to a Norwich Bulletin report.
A judge has ordered Pittsburgh-based West Penn Allegheny Health System and University of Pittsburgh Medical Center to mediate issues stemming from a 2009 antitrust lawsuit filed by West Penn against UPMC, according to a Pittsburgh Post-Gazette report. West Penn originally…