InTouch Health greatly expands product offerings enabling connection of physicians to patients at every point of care between hospital and home

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New Vici™ Telehealth Cart, dedicated tablets, and iOS™ and Windows™ software-only solutions enable telehealth at care locations including urgent care, long-term care and other clinics

InTouch Health, the leading specialty telehealth enterprise provider, today announced an expanded range of FDA Class I listed medical devices and software solutions for ambulatory, non-acute and non-emergent telehealth delivery. InTouch Health announced the Vici Telehealth Cart, and an expanded family of Viewpoint™ products including iOS Viewpoint software and tablets, Windows Viewpoint software and tablets and the new Provider Access™ 2.0 software.

Joseph M. DeVivo, Chief Executive Officer of InTouch Health, stated, “Set against the backdrop of an aging population, the subspecialization of care, and inequality of care delivery across geographic and socioeconomic lines, clinicians are the most valuable resource in every hospital system. To leverage clinicians’ expertise appropriately and efficiently, health care organizations are increasingly relying on telehealth solutions to connect patients to physicians, to deliver greater access and higher quality, and ultimately to lower the cost of care. The combination of InTouch’s cloud network, and our suite of products and devices like the Vici Telehealth Cart, Viewpoint software, and Provider Access 2.0 software, creates a virtual connection – allowing a physician to connect to an emergency room or ICU one moment, to a skilled nursing facility the next, followed by a checkup on a post-acute patient recovering at home.”

Additional details on these products follow:

  • The Vici Telehealth Cart is a FDA Class I listed medical device intended for non-acute clinical use cases. The Vici Telehealth Cart includes a Microsoft Surface Pro 4™ tablet integrated into a slim form cart with high-definition 12X optical zoom pan-tilt-zoom camera, echo-canceling microphone and speaker, five-hour battery life, and a lockable storage drawer for peripherals. The Vici Telehealth Cart connects physicians to patients via the Company’s existing actively monitored network, supported by a dozen global network operations centers.
  • The new family of Viewpoint software solutions includes both iOS and Windows versions that can be downloaded from the Apple® App® Store or downloaded on an internet-connected PC or Windows-based tablet. The new iOS Viewpoint Tablet™ is an Apple iPad Pro® preconfigured with Viewpoint software. The new Windows Viewpoint Tablet™ is a Microsoft Surface Pro 4 preconfigured with Viewpoint software.
  • Provider Access 2.0 software extends physicians into any care location, seamlessly routed through the InTouch Telehealth HIPAA-compliant network, with an easy-to-use interface that controls connected devices and interoperates with clinical workflow application software that is part of the InTouch Health telehealth solution.
  • Through a combination of InTouch’s network, devices and software, a patient can be seen by a clinician via a tablet in the home, followed by a clinic appointment and throughout treatment – at every touchpoint in the patient care continuum – from home to transport to point of care, and finally home again.

InTouch’s services are reliable, quick to deploy, easy to scale, and interoperable with electronic health records (EHRs) and picture archiving and communication (PACS) systems. Implementation does not require the stand up of new IT infrastructure, development of new software or creation of new clinical workflow solutions. In addition to InTouch Health’s world-leading acute care robotic telepresence devices and the physician capacity management services business, InTouch Health is a leading, comprehensive enterprise offering in the telehealth industry. To learn more please visit:

About InTouch Health
InTouch Health provides its world class 24/7 monitored InTouch Telehealth Network, comprised of FDA-cleared and listed telehealth systems, clinical workflow solutions and software, and managed services to hospitals and health care systems for the delivery of clinical care, anytime, anywhere. Today, InTouch Health supports more than 130 health care systems, 5,800 network users, and 1,600 care locations around the world as they deploy telehealth programs across their enterprises. InTouch Health has surpassed 850,000 network sessions, and 760,000 potentially life-saving telehealth sessions over the InTouch Telehealth Network, and is forecasted to manage more than 270,000 clinical sessions in 2017.


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