Editor’s Note: This article originally appeared on ECG’s website.
Any provider and administrator who has worked in a busy emergency department (ED) during flu season knows that when things get bad, leaders must be nimble and innovative with patient placement and clearing bottlenecks. Whether it’s boarding patients, implementing discharge lounges, or deploying rapid triage and treatment pathways for low-acuity patients, flexibility, prioritization, and capacity planning are paramount.
But with the advent of COVID-19, health systems are facing a potential capacity challenge for which very few organizations are prepared. One community hospital CEO shared that “we have already forgotten how we spent our time before COVID-19” when discussing how his management team is preparing for a potential coronavirus surge. Health system leaders need to dedicate time to careful planning right now, given the enormity of the challenge facing their hospitals. Consider the following: Click here to continue>>
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