On October 9th, Dr. Sharma will give a presentation on “Multi-site hospital medicine practice integration” at Becker’s Annual Health IT + Revenue Cycle Conference. As part of an ongoing series, Becker’s is talking to healthcare leaders who plan to speak at the conference, which will take place October 9-12, 2019 in Chicago.
To learn more about the conference and Dr. Sharma’s session, click here.
Question: What is the No. 1 principle you uphold and practice to effectively lead a team?
Umesha Sharma: Empathy: I feel as a leader you need to listen, understand and empathize with the team you lead. This leads to you team feeling that you care about them and understand them, hence leading to creation of mutual trust, understanding and respect and resultant effective team dynamics.
Q: As a leader, how do you stay connected to the actual work that is being done – and not just by watching others execute, but by executing yourself? If so, how do you balance between leading and executing personally?
US: A leader needs to lead from the front and not by emails from their office. It crucial to know where and how work is done and simultaneously provide teams needed autonomy, space, support to get work done and step in if and when required.
Q: What does healthcare need more of? Less of?
US: The time spent on non-direct patient care managing documentation and regulatory/compliance responsibilities is the biggest challenge healthcare is facing. This non-value added time spent tends to reduce the bandwidth clinicians have for direct patient care and can be a major cause of job dissatisfaction and burnout. We need to leverage personnel and technologies to help minimize this to sustain folks for the long-term.
What contributes to better conversations between a health system’s financial and clinical leaders?
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