6 tips for designing a hospital-wide behavioral competency model

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In a recent blog post, Bryan Warren, Manger of Healthcare Solutions at Select International, notes that when creating a competency model, it can be easy to get wrapped up in over-sized web of information. In order to keep a model concise and valuable, Warren notes:

– Be leery of “automated” programs that spit out competencies

– Look to the “expert” model

– Define positive and negative behaviors for each competency

– Competencies should build on each other and when different levels have the same competency – they are differentiated by the behaviors.

– Start with the end in mind. Don’t develop competencies in isolation – the development should happen with the end in mind – a selection system, a development program and performance management.

– Less is more

Having a complete and in-depth model will create a better platform for your hospital’s goals, vision and mission.

To learn more, visit Select International’s post here.

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