Sixty-one percent of health system leaders say C-suite alignment and collaboration is the top driver of successful technology initiatives, according to an April 17 survey from the Deloitte Center for Health Solutions and the Scottsdale Institute.
The survey gathered responses from 43 executive leaders—including CEOs, technology executives and functional leaders—from U.S.-based health systems between December 2024 and January 2025. The goal was to assess how effectively health system C-suite leaders collaborate on technology initiatives.
Here are seven key findings from the survey:
- Sixty-one percent of respondents cited C-suite alignment and collaboration as the top driver of their health system’s successful technology initiatives.
- Eighty percent included C-suite alignment and collaboration among the top three drivers of success.
- Sixty-four percent said engaging end users—including providers, nurses and administrative staff—in the design of technology initiatives is a key success factor.
- Forty-one percent noted that technology transformation is more successful when led by business functions rather than IT.
- Sixty-eight percent reported that C-suite and IT leaders collaborate as partners across all phases of their health systems’ technology initiatives.
- Ninety percent said C-suite leaders collaborate effectively during the planning phase, particularly in identifying top opportunities or challenges that technology can address.
- Eighty-six percent reported having a clear allocation of budget, roles and sponsorship during the planning stage of technology initiatives.