The state auditor released a report outlining issues pertaining to Vermont Health Connect and found the online marketplace still faces technological troubles, which are leading to backlogs and inefficiencies in the system, according to a Burlington Free Press report.
Such errors include time delays between when a beneficiary wants to end coverage and when the coverage actually ends, the inability to allow individuals to update account information and approximately 70 “moderate” security risks, according to the report.
Vermont has spent approximately $126 million in federal dollars on Vermont Health Connect, and could spend up to $200 million by the end of the year, according to the report.
Last month, Vermont leaders said their back-up plan — in the event key functions of Health Connect weren’t updated by October — would be to switch to the federal marketplace, but this move could raise premiums for consumers by approximately $7 million while saving the state approximately $4 million, according to the report.
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