Darrell Bodnar, Chief Information Officer at North Country Healthcare

This episode features Darrell Bodnar, Chief Information Officer at North Country Healthcare. Here, he discusses challenges surrounding connectivity & labor shortages in rural healthcare, leveraging automation for revenue cycle & preserving clinicians’ time, his focus on patient experience, and more.

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Summary

How Automation and Telehealth are Helping Rural Healthcare

Meet Darrell Bodnar, CIO of North Country Healthcare

Darrell Bodnar, the Chief Information Officer at North Country Healthcare, is a passionate advocate for improving healthcare in rural communities. In this episode, he discusses the unique challenges facing rural healthcare, including connectivity and labor shortages. He also shares his insights on how automation and telehealth are making a positive impact on patient care.

Leveraging Automation to Improve Revenue Cycle and Preserve Clinicians’ Time

One of the biggest challenges facing rural healthcare is a shortage of clinical staff. To address this, North Country Healthcare has been investing heavily in automation and telehealth technologies. According to Bodnar, these technologies are helping to free up time for clinical staff, allowing them to focus on providing quality care to patients.

One area where automation has been particularly effective is in improving the revenue cycle. By automating the billing and coding process, North Country Healthcare has been able to reduce errors and maximize revenue. This, in turn, has allowed them to reinvest in the business and improve patient care.

A Focus on Patient Experience

For Bodnar, patient experience is a top priority. He believes that every patient deserves personalized care and attention, regardless of where they live. To achieve this, North Country Healthcare has been leveraging telehealth technologies to bring care directly to patients in their homes.

By using video consultations and remote monitoring tools, patients can receive high-quality care without having to travel long distances. This has been especially beneficial for patients with chronic conditions who require ongoing care and support.

Advice for Emerging Leaders

As an experienced leader in the healthcare industry, Bodnar has some valuable advice for emerging leaders. He urges them to be innovative and dynamic, always looking for new ways to improve patient care. At the same time, he cautions them to be vigilant about cybersecurity threats.

Finally, Bodnar shared a little about his personal interests and hobbies. He is the proud owner of a brewery that recently celebrated its fifth anniversary. He’s a huge fan of IPAs and is always on the lookout for new and interesting beers. He’s also an Eagles fan and admires Tom Brady for his contributions to the NFL.

 

Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com

 

This episode aired on 05/14/2023 and can be listened here.

 

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