Market research firm J.D. Power’s new “U.S. Telehealth Satisfaction Study” showed that 94 percent of telehealth patients would use telehealth services again.
The study found that LiveHealth Online ranked first among telehealth users in the direct-to-consumer brand market. Humana ranked the highest in satisfaction among plan-provided telehealth services, according to the Sept. 29 J.D. Power news release.
The findings are based on a survey of 4,306 telehealth customers.
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