Rideout Health computer shutdown creates 'havoc' in system, CEO says

The CEO of Rideout Health said the failure of its EHR system caused internal havoc for Rideout Memorial Hospital in Marysville, Calif., and its affiliated healthcare system.

The shutdown occurred because of a burned-out heating unit during a Joint Commission on Accreditation of Hospitals visit, a certification the hospital does not currently have, according to the Appeal-Democrat. The system is fully operational again, CEO Robert Chason said in the report.

The failure occurred in an off-site data center when one of the heating systems burned out and another heating system failed when it tried to take over. The shutdown of the computer system forced the postponement of some radiation treatments in the hospital's cancer center. Patient records were not available during the shutdown period and internal email was not functional; however, no patient records were lost, according to the report.

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