The digital health space is ever changing, and CIOs need to be ready for disruption.
Denise Basow, chief digital officer at Ochsner Health in New Orleans, joined the "Becker's Healthcare Podcast" to talk about digital disruption.
Note: This is an edited excerpt. Listen to the full podcast episode here.
Question: In thinking about your role as chief digital officer, what are you most excited about right now?
Denise Basow: This is such an interesting time in healthcare. All signs are pointing to there being a lot of disruption coming over the next, probably three to five years in healthcare. So whether it's the rise of consumerism and all the expectations that go along with it; whether it’s the technology that was advancing prior to COVID, but COVID definitely put that on steroids; whether it's the cost of care, that more and more is being borne by consumers, through high-deductible health plans and in other ways; and then all of the venture investment that's going into healthcare — it was at an all-time high in 2021 and has slowed down a bit in 2022 compared with 2021, but is still dwarfing all prior investments. So you put all of that together. It definitely appears that there's some disruption coming. The reason I moved to Ochsner is that I think health systems have an opportunity to drive that disruption and should be the drivers of that disruption. I believe Ochsner Health is well positioned to do that.Sometimes disruption can be unnerving, but it also means that there's a lot of opportunities. I'm excited about the opportunity with that.