Researchers from MedStar Health’s National Center for Human Factors in Healthcare analyzed a database of more than 1.7 million patient safety event reports. Of those related to health IT, 64 percent listed no resolution at all.
More than half of those that did suggest a solution proposed further education or training, despite what the researchers describe as “the recognized limitations of training and education in resolving these events.” Furthermore, only 6 percent of the reports included more than one suggested resolution.
In conclusion, according to the study, “Ensuring health information technology-related events are resolved and incorporate effective solutions should be a continued focus area for healthcare systems.”
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