The survey polled 429 active healthcare users.
Here are five key findings:
1. Twenty-two percent of respondents report having used video conferencing to meet with a provider.
2. Around 50 percent of healthcare users had asked their provider for a video appointment.
3. Respondents who reported having used telehealth in the past year did so an average of one to four times.
4. Of the 78 percent of respondents who had not used telehealth in the last year, a majority reported that they thought telehealth would be more convenient.
5. Respondents cited ease of scheduling, reduced travel and increased access to care for immobile patients as reasons why they would choose telehealth over in-person care.
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