Health IT tip of the day: Don't let 'go-live' excitement overshadow subsequent learning curves

The fanfare and pomp surrounding a "go-live," whether for an EHR system or other software, is always much-deserved. Months or years of planning and preparation go into ensuring the software and electronic services are ready for use and functioning at peak capacity.

However, the days following the "go-live" are some of the most crucial for troubleshooting health IT and can be invaluable for identifying weaknesses in both infrastructure and usage.

Have a plan in place to conduct a post-implementation assessment that is geared towards identifying not only software hiccups, but frustrations and hitches for the end-user.

If you would like to share your health IT tips, insights, pointers or best practices, please email Max Green at to be featured in the "Health IT tip of the day" series.

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