Five digital tools in Customer 360 for Health:
- Salesforce’s Home Health is designed to help clinicians automate home health processes, including scheduling and routing.
- The company’s data cloud for healthcare offering aims to unify patient data from multiple sources into a single location.
- Salesforce’s patient contact center uses artificial intelligence to provide call center agents with resources relating to commonly asked patient questions.
- MuleSoft Direct for Health Cloud is a digital healthcare offering from the company that aims to help clinicians access EHR data.
- The company released Tableau Accelerators for Health Cloud, an analytics dashboard.
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