This was also a celebration of TeleTracking’s 25th anniversary, and @TheRealTeleBear made an appearance Sunday evening during registration! Vice President of Marketing, Kris Kaneta opened the conference Monday, October 10th with a heartfelt thank you to those who traveled despite Hurricane Matthew’s devastation in the southeast, and reiterated that TeleTracking is committed to providing innovative solutions that will ensure that patients never have to wait for quality care.
Keynote speaker Doug Dietz, GE Healthcare, Innovation Architect and a faculty member at the Stanford School of Design, shared his thoughts on empathy and user centered design. Dietz took conference-goers behind the scenes of how he has been able to tap into children’s amazing imaginations to transform the radiology experience into a positive memorable adventure that makes them feel like they’re in control—and consequently less afraid. He featured MRI machines that looked like a pirate island adventure and a yellow submarine to an incubator that features patient statistics in the first person, adding a special, humanizing touch.
To read more about TeleCon16, click here.
[Editor’s Note: This post originally appeared on TeleTracking’s blog.]
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