The health system discovered May 1 that a clinical administrative employee was improperly using patients’ credit and debit card information during the payment collection processes. An internal investigation found the employee processed 604 credit, debit and eCheck payments during his or her tenure, which began Sept. 24, 2018.
Memorial Hermann immediately halted the employee’s access to patient information when they discovered the incident. The employee was fired May 3.
Patients who were affected can receive free credit monitoring services from the health system. Memorial Hermann told KHOU that if a patient does not receive a notice that means he or she was likely not affected.
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