“According to a TransUnion health study1, patient responsibility is growing and is estimated to account for 30% of a healthcare provider’s revenue. As this responsibility increases, providers will need to provide their patients with consumer-centric payment solutions that allow them to pay for their care,” said Michael Nissenbaum, president and CEO of Aprima. “ClearGage has a comprehensive suite of technology-based payment services designed to help our customers more efficiently and effectively collect patient payments.”
Aprima clients will be able to access a full suite of ClearGage payment solutions. ClearGage’s automated patient engagement engine takes advantage of text and email communications. The technology integration will drive faster and better communication with patients regarding their balances and create an easy and effective process for obtaining payment. In many cases, patient payments will be received and posted days or weeks before a traditional statement would even be generated. The combination of time and cost savings to the provider, and convenience for the patient, will improve every aspect of the experience. Over 77% of the US population has a smartphone and utilizing text and email communications is a fast, effective way to communicate with a patient surrounding their healthcare bill.
