Emerging technologies such as AI continue to command CIOs’ attention.
Here is the emerging tech prioritized by IT chiefs, according to a global survey of more than 200 CIOs by market researcher Futurum published July 28:
1. AI/machine learning-enabled technology (subresponses): 86%
2. Cloud modernization: 36%
3. Applying AI-augmented systems to expedite customer/internal processes (e.g. expense reports, travel, returns): 29%
4. Modern cybersecurity: 27%
5. Using AI process automation and app generation: 25%
6. Applying AI chat/help bots for stakeholders, for internal service desk(s): 22%
7. Low-code and no-code for agility/cost reduction: 17%
8. End-to-end automation and transformation of processes to be mostly digital: 15%
9. Leveraging generative AI with foundation models/large language models: 13%
10 (tie). Rebalancing cloud workloads between private and public cloud: 12%
10 (tie). Building our own LLM/large action model of enterprise knowledge: 12%
10 (tie). Improved customer experience: 12%
13 (tie). Data residency and sovereignty: 7%
13 (tie). Manufacturing, operational technology, Internet of Things, IoT, Industrial Internet of Things: 7%
15. Advanced networking (5G/6G, Software-Defined Wide Area Network): 4%
16. Focus on delivering total integrated digital experience (customer and employee): 3%
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