In an effort to streamline clinical workflows and better engage patients, Wolters Kluwer Health is bolstering its flagship decision support tool, UpToDate Enterprise Edition, with award-winning patient education content.
UpToDate Enterprise Edition is an AI-powered clinical resource that hospitals and health systems use worldwide to deliver evidence-based insights at the point of care. Now, its latest enhancement gives clinicians access to more than 7,500 digital patient education leaflets — embedded directly into Epic workflows. The content was ranked No. 1 by KLAS Research this year.
But this upgrade is about more than just layering in content. The move reflects a broader industry need: the ability to bridge gaps in care by aligning what clinicians know and what patients understand — in real time, and in the same digital environment.
Wolters Kluwer President and CEO of Clinical Effectiveness, Greg Samios, said the tool was designed to accelerate patients and clinicians on a “path to clarity.”
“It’s about speed to the right answer,” Mr. Samios said. “We want to reduce the time and friction involved in accessing credible, actionable information, whether it’s a physician managing a complex case or a patient trying to understand a new diagnosis.”
Key to that velocity is natural language processing. With AI under the hood, clinicians can ask everyday questions and receive trusted patient-facing content fast. And because the materials are embedded directly into Epic’s EHR and visible in MyChart, providers and patients can stay on the same page — literally. Every education entry is linked to the patient’s record, enabling a transparent, traceable line between guidance given and care received.
“We’re integrating content in a way that actually improves care team coordination and patient comprehension,” Mr. Samios said.
The solution also offer analytics dashboards provides to provide visibility into clinician search behavior — revealing what providers are looking for, how often and in which specialties or service lines. These insights allow organizations to better understand clinical needs and identify opportunities for targeted support, training or resource allocation.
Mobile capabilities and multilingual support (materials are available in up to 19 languages) extend the platform’s reach across diverse populations and settings. The result: a more inclusive approach to patient education that meets people where they are, in the language they prefer.
For health systems, the implications are significant, Mr. Samios said — including fewer duplicative efforts, more cohesive care pathways and stronger patient engagement. “Hospitals and systems can expect meaningful efficiency gains and greater alignment between clinical teams and their patients,” Mr. Samios added.
Ultimately, the upgrade aligns with the evolving priorities of healthcare organizations. As providers contend with staff shortages, growing documentation demands and heightened patient expectations, solutions that reduce complexity and support better decision-making are highly coveted.
“This is about delivering value at every level — from the exam room to the boardroom,” Mr. Samios said. “We’re putting actionable knowledge at the center of care.”
