KLAS randomly sampled 35 leaders ahead of its August revenue cycle management summit, according to the report. Leaders’ job levels ranged from directors to CFOs to CIOs.
Here is where the leaders surveyed said they are planning to invest in automation in the next 12 to 24 months:
Autonomous coding: 40%
Claims management: 34%
Denials management: 34%
Insurance discovery/prior authorization: 31%
Appointment scheduling/notifications: 26%
Cash posting: 17%
