“On a practical level, there will be fewer claims denials when the most accurate information is collected up front,” she told Becker’s Hospital Review. “Less tangible will be the patient satisfaction that results when the hospital takes a more global interest in the patient’s financial well-being. A full explanation of what they can expect in terms of insurance coverage for both the hospital and the physician bills will be a breath of fresh air.”
She recommended collaboration with physician groups to create registrar best practices.
“It’s a win-win because both the hospital and the physicians will do better in their billing and collections when a better job is done up front,” said Ms. Farrington.
If you would like to share your RCM best practices, please email Kelly Gooch at kgooch@beckershealthcare.com to be featured in the “RCM tip of the day” series.
More articles on healthcare finance:
CMS releases proposed physician payment rule for 2019: 6 things to know
Why a Missouri hospital can’t afford accounting help after a 2,353% spike in revenue
9 hospital closures in 2018 so far
Becker’s 3rd Annual Fall Chief Pharmacy Officer Summit is the top tier event that the people leading the future of pharmacy convene. This 3-day event is built specifically for Chief Pharmacy Officers and senior pharmacy leaders. The sessions examine the workforce, financial and clinical priorities shaping pharmacy today. Becker’s is where candid discussions flourish and new ideas thrive. Becker's 3rd Annual Fall Chief Pharmacy Officer Summit
