RCM tip of the day: Manage claims within a holistic revenue cycle setting

Healthcare organizations should use one technology system to manage claims and other parts of the revenue cycle, according to Dustin Hamilton, director of product at Louisville, Ky.-based ZirMed.

Mr. Hamilton shared the following tip with Becker's Hospital Review.

"Although claims management is the lifeblood of the reimbursement process, it should be addressed as just one element of the full revenue cycle. Claim rejections and denials are often caused by errors further upstream in the revenue cycle, so it's important to manage claims within that context. Inefficiencies and workflow issues can also become pervasive when disparate technologies are used across the revenue cycle. Having a single system to manage the entire revenue cycle can provide a holistic view to help identify and manage revenue leakage wherever it is occurring."

Read more about claims here.

If you would like to share your RCM best practices, please email Kelly Gooch at kgooch@beckershealthcare.com to be featured in the "RCM tip of the day" series.


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