The investigation occurred in May. Now, as part of improvement efforts, the hospital has reduced the number of public entry points from 11 to three, according to Joe Ruffolo, the medical center’s president and CEO.
“Clearly we needed to tighten a number of areas where there was too much entry from the outside without being secured,” he told WKBW.
The TV station also reported that Niagara Falls Memorial is investing $60,000 solely in security in the lobby area. This includes moving the waiting area back, and the check-in desk will be near the hospital entrance. The medical center also aims to have a badge system for visitors in place by the end of January.
Access the full WKBW report here.
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