Hospitals’ best defense against denials is in the palm of your patient’s hand

Pulling up an incorrect patient medical record during registration can lead to costly, long-lasting ramifications on hospital finances downstream.

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Alarmingly, hospitals on average misidentify between 7 percent and 10 percent of incoming patients when registration staff search the EHR database for patient records, according to Imprivata. Not only does this pose a serious threat to patient safety during medical treatment, but it also has a quantifiable effect on hospital cash flow by increasing a hospital’s denial rate.

In fact, errors made during registration processes account for between 30 and 40 percent of all denials.

Aaron Miri, vice president of government relations and CIO at Imprivata, Justyna Evlogiadis, product marketing manager at Imprivata, and Mollie Drake, former senior director of corporate access management at San Diego-based Scripps Health, will discuss how biometric tools that use palm vein identification can reduce claims denials and improve financial health during a webinar at 12:00 p.m. CT on Oct. 27.

Webinar registrants will learn the root causes of patient registration errors and best practices to prevent patient misidentification from occurring.

Click here to register. 

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At the Becker's 11th Annual IT + Revenue Cycle Conference: The Future of AI & Digital Health, taking place September 14–17 in Chicago, healthcare executives and digital leaders from across the country will come together to explore how AI, interoperability, cybersecurity, and revenue cycle innovation are transforming care delivery, strengthening financial performance, and driving the next era of digital health. Apply for complimentary registration now.

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